General

  • In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the “Terms and Conditions”), “Parfumerie Trésor” or “we” or “us” means Parfumerie Trésor, a division of F.S. Management Group Limited and the “customer” or “you” means any person, firm, company or body which places an order with us. Please read these terms and conditions carefully before using the website or our mobile app (as the case may be) (collectively “our Online Store”). By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.
  • We shall make every effort to ensure that prices, details and sizes of products at our Online Store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.
  • All photos and images of the products displayed on our Online Store are for illustration purposes in order to help you recognise the products only. The actual size, dimension and colour of the products may differ.
  • All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable.

Member Account

  • You can apply to become a Parfumerie Trésor member after purchasing any products at Parfumerie Trésor Online Store. You just need to fill in the relevant personal information, and the system will automatically establish membership for you.
  • You may change your online account’s login email and mailing address online.
    If you want to change other membership information, you have to go to a Parfumerie Trésor store where our Parfumerie’s are pleased to help you out.
  • Your password must consist of 8-16 characters, including at least one lowercase letter, one uppercase letter and one number.
  • For members who use an email address as the account name for login: If you forget your password, please click “Forgot Password” on the “Login” page, and then enter the phone number registered for your membership. The system will send the account name for login and a link to your registered phone number by SMS. Just click on the link to reset your password and then you can login again.
    If you need to change your password, please “Login” first, then enter “My Account”, click “Change Account Password” on the “Personal Profile” page, and press “Save” after changing your password.
  • In order to protect the rights and interests of members, Parfumerie Trésor membership and online shopping accounts are only for the use of registered members, and each member is allowed to register Parfumerie Trésor membership and online account once only.
  • Rest assured, your privacy will be strictly protected. For details, please refer to the privacy policy and the terms and conditions of the website.

Online Shopping & Orders

  • It is not necessary to sign up for a member account in order to place an order. You can choose “Non-member Checkout” when submitting an order at Parfumerie Trésor e-shop, in which case you need not register to an account. Yet, after registering an account, you can enjoy more benefits:
  1. Enjoy shopping privileges;
  2. Your personal information will be stored safely and the checkout will be faster and more convenient.
  3. Unpurchased items will be saved in your shopping cart for possible later purchase;
  4. Add your favorite items to your wish list;
  5. Track your order status and check your order records.

Payment & Pricing

  • Our Online Store accepts payment by designated credit cards or other designated electronic means as specified by us;
  • All product prices listed are in Hong Kong Dollars;
  • The pricing of all regular-priced items at Parfumerie Trésor Online Store is the same as Parfumerie Trésor stores. However, the prices of some product packages may vary due to different promotional offers;
  • The prices of promotional items or offers listed on our Online Store may differ from the prices of the same products in our physical shops.  The applicable price of a product shall be the price listed in our Online Store or physical store as at the date of purchase.  Acceptance of orders is subject to our sole discretion. A final receipt will be issued to you when goods are delivered to your address, or goods are collected at our physical store (as the case may be).